Fiona, The Pierhouse Hotel
How have you (your business) gone the extra mile during lockdown or post-lockdown?
Fortunately, we were able to retain all our staff but have had to reduce capacity in the hotel to 30%. To create a more comfortable and natural environment for the guests, we’ve been using plants to create divisions and diversions throughout. We’ve also condensed our menu, but have still kept it as affordable as possible.
What have you missed most about not being open over the last three months?
I’d have to say signs of life in the village. The Pierhouse is a real hive of activity, so it was strange having it so quiet.
What have you learned about your community during this time?
We have a very strong community following. The support shown to us has just been phenomenal. We’re booked everyday with repeat guests and even the wider audience have been exceptional at reaching out.
What do you love most about living and working here?
The location is amazing regardless of the weather. We get to experience the best views of Loch Linnhe and Lismore every single day. From a work perspective, we have the most fantastic team who have been incredibly hardworking at getting the Pierhouse up and running again.
Any special stories about someone or a business in your area that has gone that extra mile during lockdown that makes you smile?
Appin Aid have been great at providing support during lockdown and have still be continuing to do it now for people who don’t yet feel quite confident enough to come out.
Your favourite hidden secret spot or activity in Argyll and the Isles?
Argyll is full of hidden secret spots, you can be driving a long and take a turn off and find somewhere completely new. There’s a lovely walk behind the hotel where you get the best views of Lismore and Oban.
Three words to sum up how you're feeling now that we're out of lockdown?
Motivated, excited, happy.